Ep 3: Keeping Customers Happy Through Tough Times

Keeping them happy is your No 1 priority but the new challenge is that their buying behaviour has just dramatically shifted. Ed and I talk through what you can do to make sure the 'shift' is to your advantage.

In today's episode, Ed and Jed discuss:

• The NEW customer behaviour

• How you should communicate with your customers so they keep coming back to you

• Why going 'above and beyond' will secure your business's future

Plus, we've packed this podcast with examples, case studies and practical advice to help you stay successful and keep your customers loving what you do.

Subscribe and enjoy!